The following policies have been put in place to help you have the best experience possible. If you still have questions or concerns, please don’t hesitate to contact me!
Deposits: All services will require a non-refundable deposit of 50% of the scheduled service at the time of booking. This deposit will go towards your total service cost when you come in for your appointment. If the appointment is cancelled, no refund will be given.
Cancellations: As a wife & mom, I understand that things come up, however please be considerate of my schedule and communicate any scheduling conflicts with me at least 24 hours prior to your scheduled appointment. If you do not contact me 24 hours prior to your appointment, you will be charged a cancellation fee of 50% of your scheduled service. If you are more than 15 min late for your scheduled appointment, you will be given the option to reschedule within 1 week or pay the cost of your previously scheduled services.
No show/no call: All no show/no calls will be charged in full for their scheduled services
I do not offer refunds as your charges include time and products used. If you experience any adverse effects, please contact me within 24 hours of your appointment and I will be glad to accommodate a consultation where I can assess your symptoms and offer a possible removal, free of charge.
*Please note that while I am certified in all services + hold a tattoo permit issued by the NC Department of Health and Human Services, I am not a licensed cosmetologist or esthetician. All charges incurred for eyelash appointments cover the cost of products used, not the services provided*.